ImpactSeed ("we", "us", or "our") operates impactseed.co.za and its subdomains. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
1. Information We Collect
We collect information you voluntarily provide when you:
- Submit a form to receive a free resource (name, email address)
- Purchase a product (name, email address, billing information processed by Paddle)
- Contact us directly (name, email, message content)
We do not store payment card details. All payments are processed securely by Paddle (paddle.com), which is responsible for payment data under their own privacy policy.
2. How We Use Your Information
- To deliver the product or resource you requested
- To send follow-up emails related to your purchase or download
- To send educational content and product updates you opted into
- To improve our products and website
- To comply with legal obligations
3. Email Communications
When you submit your email address to receive a free resource or purchase a product, you agree to receive follow-up emails from ImpactSeed. Every email includes an unsubscribe link. You may opt out at any time. We do not sell your email address to third parties.
4. Cookies and Analytics
Our website may use cookies to improve your browsing experience. Basic analytics may be used to understand how visitors use the site. No personally identifiable information is tracked through analytics tools.
5. Third-Party Services
We use the following third-party services to operate our business:
- Paddle - payment processing (paddle.com)
- Brevo - email delivery and automation (brevo.com)
Each service operates under its own privacy policy. We share only the minimum data required for these services to function.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Your Rights (POPIA - South Africa)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator of South Africa
8. International Users
ImpactSeed operates from South Africa and serves customers globally. By using our site and purchasing our products, you consent to your information being processed in accordance with South African law (POPIA) and, where applicable, GDPR for EU residents.
9. Children
Our products are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.
10. Contact Us
For any privacy-related questions or requests, contact us at:
Email: info@impactseed.co.za
Website: impactseed.co.za
Country: South Africa